Pookie in-store Returns Policy 01/11/2020
Lockdown 2 Policy
Applies to purchases made between 21/10/2020 & 04/11/2020.
We will gladly refund, exchange or issue a credit note on unworn items returned in original condition with tags and receipt within 14 days from the store re-opening date. Please retain your receipt.
Standard Policy
We will gladly refund, exchange or issue a credit note on unworn items returned in original condition with tags and receipt within 14 days of purchase.
If you have the misfortune to return faulty goods we will refund you. Goods must be returned within 30 days of purchase and with a valid receipt. Refunds from gift receipts will be given as a credit note.
This does not affect your statutory rights.
Please retain your receipt.
Christmas Returns Policy
Applies to Christmas present purchases made between
28th October and 24th December
We will gladly exchange or issue a credit note on full price items returned unworn and in original condition with tags and gift receipt.
Items are to be returned before 14th January 2020.
Please ask for a gift receipt when purchasing.
Christmas returns policy excludes sale items.